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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janie Taylor Euell

December 18, 2025

5  out of  5
rating by Janie Taylor Euell
"I dread buying insurance...literally I'd rather have a root canal than discuss deductibles, coverage, and premiums. That changed in one call to Kim Mays' office on 12/17/2025. Eboni Law patiently, kindly, and efficiently walked me through establishing new policies on my Home, Auto, Motorcycle, and Life Insurance. I saved over $900 annually from a wonderful hour conversation with a compassionate Agent. It is true; like a good neighbor State Farm [and the Kim Mays agency] is there!!"
We responded:
"Thank you so much, Janie! We totally get that insurance can feel overwhelming, so we’re glad Eboni could make the process smooth and even save you money. It’s wonderful to hear you feel taken care of—like a good neighbor should! We’re here whenever you need us."
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Lasonya Hughey

December 6, 2025

5  out of  5
rating by Lasonya Hughey
"Corey was wonderful and very informative. Patient is another word that comes to mind, he stayed in communication with me and worked around my hectic schedule. Thanks for your support!"
We responded:
"Thank you, Lasonya! We’re so pleased that Corey provided clear information and stayed connected with you throughout, accommodating your busy schedule. Your kind feedback means a lot to us, and we’re here whenever you need support! "
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D

December 3, 2025

5  out of  5
rating by D
"Corey went above and beyond with getting me the best quote as well as offering other coverage within my price range."
We responded:
"Thank you so much! We’re glad to hear that Corey went above and beyond to find you the best quote and coverage that fits your budget. We appreciate your trust and look forward to assisting you in the future!"
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Toie Lewis

December 2, 2025

5  out of  5
rating by Toie Lewis
"I was referred to Kim May’s through a friend. I had the pleasure of working with Nicole who was simply amazing! I switched from Liberty Mutual to State farm thanks to Nicole. I really appreciated her professionalism and knowledge. Thank you so much Nicole for your help!!"
We responded:
"Thank you so much, Toie! We’re thrilled to hear that Nicole’s professionalism and knowledge made such a positive impact. We’re honored you chose to switch to State Farm and appreciate your trust. Thanks again for your kind words!"
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joanie lamenskie

November 20, 2025

5  out of  5
rating by joanie lamenskie
"Corey Williams provided all the information I needed and was very patient with me, great service and outstanding personality. He worked on both homeowner's and automobile policies over 2 days to make sure I was comfortable with my choices."
We responded:
"Thank you so much, Joanie! We’re delighted to hear that Corey provided you with patient, thorough service and helped you feel comfortable with your homeowners and auto policies. We truly appreciate your kind words and look forward to assisting you again!"
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R.A. Smith

November 7, 2025

1  out of  5
rating by R.A. Smith
"My daughter purchased a new vehicle (we're both S.F. customers) and can't get Kim May's office to provide proof of insurance. She was advised that she would have had to make the change in the office in order to be immediately provided proof of insurance. Now, the dealership is repeatedly requesting proof of insurance. I've requested to speak with the State Farm agent, Ms. Mays, but have not heard back....not the first time not receiving a timely callback....I guess I'll have to wait some more...very frustrating...."
We responded:
"Thank you for taking the time to speak with us and allowing us to resolve the issue. We’re glad everything was sorted out over the phone. If you feel comfortable, we would truly appreciate an update to your review reflecting your experience. Please know we’re always here to help with any future needs!"
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Tayla Solomon

October 30, 2025

5  out of  5
rating by Tayla Solomon
"I was referred to Kim May's through a friend. I was able to handle everything I needed within 30 minutes thanks to Victoria. Amazing customer service, and she made sure I was covered in every aspect that I needed. Thank you so much Victoria!"
We responded:
"Thank you so much, Tayla! We’re delighted to hear that Victoria provided you with amazing service and helped you get everything handled so quickly. We appreciate your trust and look forward to serving you in the future!"
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Manuel Llera

September 19, 2025

5  out of  5
rating by Manuel Llera
"Today I call State Farm and Nicole help me out in some important information that I need it to finish. She was amazing kind and professional. Kim you should give Nicole a big raise. Again thank you so much for your service and support. Manny"
We responded:
"Thank you so much, Manny! We’re thrilled to hear that Nicole was able to provide the kind and professional support you needed. We agree—Nicole is a valuable part of our team! We appreciate your kind words and look forward to assisting you anytime."
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Margaret Gonzalez

September 16, 2025

5  out of  5
rating by Margaret Gonzalez
"Had the pleasure of working with Ms Victoria Burden! Her attentiveness, professionalism, knowledge and kindness was truly exceptional! What a marvelous representative of the State Farm Agency! I look forward to working with Victoria to obtain additional coverages. Thank you for your patience and follow up!!"
We responded:
"Thank you so much, Margaret! We’re thrilled to hear that Victoria’s attentiveness and professionalism made such a positive impression. She truly embodies the spirit of our agency. We look forward to helping you with additional coverages and continuing to provide excellent service!"
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Wanda McKenzie

September 15, 2025

5  out of  5
rating by Wanda McKenzie
"Corey Williams was cordial and effective. His outstanding assistance with the auto insurance sign up was really appreciated. What a kind, and smart individual. Overall, the experience was fantastic. Kim Mays, you have added a real asset to your business."
We responded:
"Thank you so much, Wanda! We’re delighted to hear that Corey provided you with such outstanding assistance and made your experience fantastic. We agree—Corey is truly an asset to our team! We appreciate your kind words and look forward to serving you again."
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John Mcgee

September 5, 2025

5  out of  5
rating by John Mcgee
"Nicole was very efficient with providing me a policy she educated me on the coverages to make sure I knew exactly what I needed will recommend her to anyone who needs insurance.."
We responded:
"Thank you, John! We’re glad to hear that Nicole provided you with efficient service and took the time to make sure you understood your coverage. We appreciate your recommendation and are here to help anytime you need us!"
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Camryn Williams

September 5, 2025

5  out of  5
rating by Camryn Williams
"Nicole was very helpful and she answered all of my questions thoroughly. She called and followed up when she said she would and got me the best rate!!"
We responded:
"Thank you so much, Camryn! We’re happy to hear that Nicole was able to answer all your questions and follow up as promised. Getting you the best rate is what we strive for! We appreciate your feedback and look forward to assisting you in the future."
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Luis Duran

September 4, 2025

5  out of  5
rating by Luis Duran
"Super customer service attention and very helpful."
We responded:
"Thank you so much for your kind words! We’re glad to hear you received great service and support. We look forward to assisting you again!"
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Cassondra Dilworth

August 30, 2025

5  out of  5
rating by Cassondra Dilworth
"I have truly loved my experience with Kim Mays' Office!! Everyone is professional, kind and courteous. Kim and my agent Corey have worked diligently to get my new policy going, and I appreciate all they have done. I am very happy with my decision to switch!"
We responded:
"Thank you so much, Cassondra! We’re delighted to hear that you’ve had such a positive experience with Kim, Corey, and the whole team. We truly appreciate your trust in us and are excited to continue serving you. Welcome to the State Farm family!"
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fernando

August 25, 2025

5  out of  5
rating by fernando
"It is southern hospitality at its best there professionalism is no short of a miracle so if you're looking for great customer service and a team of professionals it's the employees here a kim mays agency (Stephanie Dixon) frfr"
We responded:
"Thank you so much, Fernando! We’re thrilled to hear you experienced true southern hospitality and professionalism with Stephanie and our team. Your kind words mean a lot to us, and we’re grateful to have the opportunity to serve you!"
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Najia Elerson

August 22, 2025

5  out of  5
rating by Najia Elerson
"Corey was absolutely brilliant!! Thank you for being so kind, professional and patient with me! Feels great to be back with State Farm again!!"
We responded:
"Thank you so much for your kind words! We’re so happy to have you back with State Farm, and we couldn’t agree more—Corey is absolutely brilliant! We appreciate your trust and look forward to serving you for years to come."
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Dawn Jones

August 22, 2025

5  out of  5
rating by Dawn Jones
"THE best customer service I have experienced in a long time!!!! Corey communicated every step of the way. He was patient and more than willing to help make sure my policy was correct. I look forward to working with this team in the future!! Do yourself a favor and call!"
We responded:
"Thank you so much, Dawn! We’re thrilled to hear that Corey provided you with such excellent service and clear communication. We absolutely love having Corey on our team—his dedication and patience truly make a difference. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Profile photo of Kanika Bradshaw Commercial & Co.

Kanika Bradshaw Commercial & Co.

August 20, 2025

5  out of  5
rating by Kanika Bradshaw Commercial & Co.
"Victoria was amazing! I was in need of new homeowners and vehicle insurance after my previous carrier increased my rates. Victoria, worked diligently to find great coverage that was affordable for me. She actually cares about her clients. I look forward to referring my family, friends, and clients to her."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Victoria was able to find you great coverage that fits your needs and budget. She truly cares about each of her clients, and we appreciate your trust and referrals. We look forward to serving you and your loved ones for years to come!"
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Nate McDonald

August 7, 2025

5  out of  5
rating by Nate McDonald
"Great Job guys Ebony Law was very pleasant. Office setting was very cozy and pleasant. It's always nice to stop by"
We responded:
"Thank you, Nate! We’re glad you enjoyed your visit and found the office cozy. Eboni will be happy to hear your kind words. We look forward to seeing you again soon!"
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Koco Dreamzz

August 6, 2025

5  out of  5
rating by Koco Dreamzz
"Eboni Law has been very helpful and communicates and keeps you inform about your policy. Very professional. Outstanding customer service."
We responded:
"Thank you, Koco! We’re so glad to hear that Eboni has been helpful and kept you informed every step of the way. Providing outstanding customer service is our top priority, and we appreciate your kind words!"
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M Sanchez

August 6, 2025

5  out of  5
rating by M Sanchez
"If I could rate this office higher I would! The professionalism is unmatched. Eboni is my favorite girl in the world. I recently left USAA to switch to State Farm all because of her thoroughness! She even saved me some money! Thank you, Kim Mays and staff, for all of your help!"
We responded:
"Thank you so much for your amazing feedback! We’re thrilled to hear that Eboni made such a positive impact and helped you save money. She truly is a valuable part of our team. We appreciate your trust in Kim Mays State Farm and look forward to continuing to serve you!"
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Bridgett Betts

July 21, 2025

5  out of  5
rating by Bridgett Betts
"Victoria Burden was so helpful explaining my policy to me very professional and patient with me thank you so much for your perfect attitude it made my day. I needed the compassion she had for me as I had just lost my father. She didn't know but was extremely nice to me and spoke like a Jake from State farm 😆 thanks State Farm and Victoria you rock mam"
We responded:
"Thank you so much, Bridgett, for sharing your experience. We’re deeply sorry for your loss and grateful that Victoria could provide the compassion and support you needed during this time. She truly cares about our clients, and we’re proud to have her on the team. Sending you our best wishes, and we’re here for you whenever you need us!"
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donna tebought

July 16, 2025

5  out of  5
rating by donna tebought
"I am extremely appreciate of the excellent customer service provided to me by Adasha. She is very knowledgeable about State Farm products and services, and displayed a tremendous amount of patience with me as I asked numerous questions. With her prompt follow-up and pleasant demeanor (not to mention great quote), I know I made the right choice in switching to Kim Mays State Farm. Thank you Adasha!!!!"
We responded:
"Thank you so much for your kind words, Donna! We’re delighted to hear that Adasha provided you with such excellent service and took the time to answer all your questions. She truly cares about helping our clients find the best solutions. We’re grateful you chose Kim Mays State Farm and look forward to serving you for years to come!"
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Sonja Hartley (TechieTeacherTips)

July 14, 2025

5  out of  5
rating by Sonja Hartley (TechieTeacherTips)
"My partner and I just relocated from Texas back to Georgia. We were previously with State farm and wanted to transfer our policies. Once we called everything went smooth from there. Effective and efficient. Adasha was extremely helpful and as well as the other ladies that answer the phone. We look forward to working with them."
We responded:
"Thank you, Sonja! We’re so glad to hear that your transition back to Georgia went smoothly and that Adasha and our team could assist you. We look forward to working with you and your partner and providing you with excellent service for years to come!"
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Vivian Thomas

July 7, 2025

5  out of  5
rating by Vivian Thomas
"Great customer service!"
We responded:
"Awesome! Our customers are our #1 priority!"