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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chandra Ransom

June 25, 2026

5  out of  5
rating by Chandra Ransom
"I had the pleasure of working with Kevin Dempsey at Kim Mays State Farm agency this week. Before speaking with Kevin I was a bit concerned with being able to secure insurance coverage. Kevin was transparent, calming, supportive concerning my situation and he did his due diligence to write a policy for me. I appreciate Kevin and his “over and beyond” style of customer service."
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Dwight Anglade

June 9, 2026

5  out of  5
rating by Dwight Anglade
"I appreciate all the detailed information that was provided by Adasia, very professional and kind, thank you again!"
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Jammie Hutchins

June 9, 2026

5  out of  5
rating by Jammie Hutchins
"I appreciate good customer service"
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Robert Bennett

June 1, 2026

5  out of  5
rating by Robert Bennett
"I needed help,and they stayed us until it was fix. Good service."
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Kirtan Gill

May 21, 2026

5  out of  5
rating by Kirtan Gill
"Ms Victoria made my day today!
With Professional and kind advice I was able to make decision right away and get coverage in the comfort of my own work area This was so critical today being Memorial Day that following are bright stars that I think highlight our State Farm world and the service provided :
* Responsive
* Knowledgeabl
Extremely courteous and diligent to close the loop!"
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Brandon

May 19, 2026

5  out of  5
rating by Brandon
"I worked with Kasey and she was great. Very knowledgeable and very easy to talk to. State Farm is very lucky to have her. She was very patient and provided me with all my options. I never felt rushed and felt like she truly cared to make sure I was serviced properly. I am spoiled now and only want to deal with Kaseys moving forward. Thanks again!"
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Cynthia Cast

May 11, 2026

5  out of  5
rating by Cynthia Cast
"I’ve only been in Georgia for a little over a year and auto insurance here is ridiculously high and I hate it. Today I changed over to State Farm. Victoria D. Is my agent and she was so helpful, kind and patient with me. I had a thousand questions and she answered them and made me feel confident that this change is going to be the best yet. Thank you Victoria for explaining things in detail and reassuring me that I made the right choice. Hate that I took so long to change over but I’m glad I did. Kudos to Victoria!!!!!"
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Faye Kelsey

May 7, 2026

5  out of  5
rating by Faye Kelsey
"Victoria had been such a big help to me with my needs. She's been patient and helpful. They now provide my coverage for my home, auto and life insurance policies..."
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Kary Satterfield

May 7, 2026

5  out of  5
rating by Kary Satterfield
"I had an issue about my premium and was assisted by April. April is calm, reassuring, knowledgeable, thorough, and direct. I really appreciated her attention to detail and the situation. Great Job!"
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Sherella Saunders

May 6, 2026

5  out of  5
rating by Sherella Saunders
"Let me just say after six months of dealing with my insurance issues. I have to say Victoria Girl you are the best.. Help me through this thing and got me situated not only Auto, but renters and life insurance. It was a great bundle to buy. I couldn’t pass up plus Victoria is very amazing. Has a great attitude and anyone who needs help should definitely reach out and speak with her. Thank you so much and great things to come."
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DeAndre Robinson

May 6, 2026

5  out of  5
rating by DeAndre Robinson
"Kim Mays is professional, welcoming, and truly great to interact with. You can tell she genuinely cares about people and providing excellent service. Definitely someone I would recommend to anyone looking for insurance needs."
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Tanya Bass

May 1, 2026

5  out of  5
rating by Tanya Bass
"Stephanie is amazing. She stays on top of everything and does it with honey dripping from her lips!!!"
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adellina hylton

April 29, 2026

5  out of  5
rating by adellina hylton
"Victoria was amazing. She works quick and got me loads of discounts."
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27msthang Hood

April 16, 2026

5  out of  5
rating by 27msthang Hood
"Today after being with Kim’s agency for years I finally felt heard by April Grant. April did everything I needed her to do: she listened, she checked, she double checked she understood, had a sense of humor all while being professional and assuring me that I was in good hands. Kudos to you Kim for having someone who’s friendly and personable and thank you April for being great."
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Shantel Collins

April 13, 2026

5  out of  5
rating by Shantel Collins
"Victoria provided excellent service! I was able to get a good rate on auto and homeowners insurance. She is very knowledgeable about all products, great customer service, patient and kind! Thanks for helping me through this process."
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Jamal Vigilance

April 10, 2026

5  out of  5
rating by Jamal Vigilance
"Five star customer service from
April at the front desk. Very polite,approachable, and knowledgeable of her work ethic. Well done...."
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Jacquie Martin

March 24, 2026

5  out of  5
rating by Jacquie Martin
"Excellent service! Thank you Victoria for everything. 😊"
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jessie ogletree

March 13, 2026

5  out of  5
rating by jessie ogletree
"Very present and professional."
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Timothy Adams

March 11, 2026

5  out of  5
rating by Timothy Adams
"Always a speedy response time. Courteous and knowledgeable staff. Truly get the feeling that I am not just $$$ to them."
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rafael arreola paz

March 6, 2026

5  out of  5
rating by rafael arreola paz
"great service"
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Lakisha Robinson

February 24, 2026

5  out of  5
rating by Lakisha Robinson
"I had a wonderful experience with Kraig, from StateFarm he was nice and professional about the whole situation and he was very i mean very concern with my father and my needs for the house and we do appreciate that kind of people for seniors and as well as myself, but over all he got the job done and we do thank him for all he has done. Thank you so much."
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curtis lewis

February 23, 2026

5  out of  5
rating by curtis lewis
"Kasey McdLowell is exceptional.....the time she provided to resolve my issue concering a lost refund made for a delightful experience. Thank you for what you don for me"
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Clyde Smith

February 12, 2026

5  out of  5
rating by Clyde Smith
"APRIL IS AWESOME VERY POLISHED AND PROFESSIONAL!"
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Artella

January 22, 2026

5  out of  5
rating by Artella
"Office staff is very helpful and responsive to my concerns always
Available !"
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Leslie Geer

January 15, 2026

5  out of  5
rating by Leslie Geer
"I received excellent customer service today from State Farm Customer Service Rep April Thompson! April was extremely informative and provided me with opportunities to better afford my vehicle coverage!
Thank you, April!!"