State Farm® Insurance Agent Kim Mays
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marquita Maxwell
November 22, 2024
"I had an excellent experience working with agent Tia. They were incredibly knowledgeable, taking the time to explain all my options clearly and ensuring I felt confident in my choices. Their professionalism and willingness to answer my questions made the process smooth and stress-free. I truly appreciated their helpful guidance and would highly recommend their services to anyone seeking insurance or financial advice."
"Thank you so much for your kind words, Marquita! We're thrilled to hear that Tia provided you with such a positive experience. Our team is dedicated to making sure you feel informed and confident in your decisions. We appreciate your recommendation and look forward to serving you again! - Kim"
Tarika Morris
November 21, 2024
"Everyone know the anxiety we have attempting to call and get rates for auto insurance, but after I made the request I did want to go through the process. Victoria called and left her info and mailed it to my home. After a couple of weeks, I finally called Victoria and she was so helpful and quick to get everything I needed done. She was professional and always one step ahead of the process. I would definitely recommend her services to anyone looking for insurance for anything. Thank you again Victoria Burden"
"Thank you for the wonderful review, Tarika! We're so glad Victoria was able to make your auto insurance process smooth and stress-free. If you ever need further assistance with your insurance needs, please don’t hesitate to reach out – we're here to help! -Kim"
Miller Time
November 20, 2024
"Even if you don’t decide to move forward with a policy, you will be thankful for knowledge and insight Eboni shares."
"Thank you for the wonderful feedback! We're happy to hear that Eboni was able to provide valuable knowledge and insight during your experience. We appreciate your kind words and are always here to assist! -Kim"
Antoinette Griffin
November 20, 2024
"I recently switched my insurance to State Farm after being with my previous company for over 10 years, and I couldn't be more pleased with the experience. Kratia Franco made the entire process seamless and stress-free. She was incredibly responsive to my questions, provided knowledgeable guidance, and explained everything in a way that made me feel confident in my decision. Her excellent customer service truly stood out, and she made the transition easy. If you're looking for a friendly, professional insurance agent, I highly recommend Kratia Franco!"
"Thank you so much for the wonderful review, Antoinette! We're thrilled to hear that Kratia made your transition to State Farm smooth and stress-free. We truly appreciate your kind words and recommendation, and we're happy to have you as part of the State Farm family! -Kim"
Vincent Smith
November 14, 2024
"In a time where good customer service is hard to come by, Kim Mays State Farm team continues to step up and provide the highest level of customer service, more than any agency that I have ever been a part of. Special shout out to Adasha Brown who has helped me on many occasions and her top level of customer service never wavers. The team is committed to ensuring that the insurance needs for my family and I are met, 100% of the time. So if you are in the states of NC, GA, or AL, look them up. You will not be disappointed."
"Thank you so much for your kind words, Vincent! We're thrilled to hear that our team, especially Adasha, has consistently provided you with exceptional service. We truly appreciate your trust and loyalty, and we're grateful for the opportunity to serve you and your family—don't hesitate to reach out if you need anything in the future! -Kim"
Tamarra Wood
November 13, 2024
"Victoria is AMAZING! She is resilient and persistent! She followed up with me for almost three years!! I am so grateful I decided to move forward with her!!! She definitely got all of my payments reduced by 50% or greater! She was patient, informative and never gave up on making sure I had all of the information necessary to make the switch! I am so grateful for her!"
"Thank you so much for your amazing review, Tamarra! We’re so grateful for the opportunity to assist you, and we’re thrilled to hear you had such a positive experience. Your trust and patience mean the world to us, and we’re so glad we could be there for you every step of the way! -Kim"
Dr. Eddie Montgomery
November 12, 2024
"Kim Mays-State Farm Insurance Agency provided me with excellent service! They were very timely, insightful, and provided clear direction on each step I needed to take to be insured at the best rate. Thank you!"
"Thank you, Eddie, for your wonderful review! We're so glad to hear that our team could provide you with the timely and clear service you needed. We truly appreciate your feedback and look forward to continuing to serve your insurance needs! -Kim"
The Life Of K&G
November 11, 2024
"Agent Eboni Law Extremely helpful Helped me throughout the entire process Very respectful and professional !"
"Thank you for the wonderful review! We're so glad to hear that Eboni was able to assist you every step of the way with professionalism and respect. We truly appreciate your feedback and are happy to have had the opportunity to serve you! -Kim"
Officers
November 8, 2024
"Eboni was absolutely outstanding in delivering quality and professional service while looking out for the interests of me the customer. Thank you!"
"Thank you so much for your kind words! We're thrilled to hear that Eboni provided you with exceptional service and put your needs first. We’ll be sure to pass along your feedback, and we look forward to serving you again soon! -Kim"
J Allen
November 7, 2024
"I am an existing customer to this agency and needed some documentation that wasnt readily available in the portal. Emmanuel did a great job on handling my inquiry quickly and professionally. Within a couple hours he not only followed up multiple times but ultimately was able to provide me exactly what i needed. His positive attitude and willingness to go the extra mile for me as a customer is definitely appreciated. Thank you Emmanuel 😊"
"Hi J! Thank you so much for your kind words! Emmanuel is truly a rock star on our team, always ready to go the extra mile for our customers. We're thrilled to hear he was able to assist you quickly and professionally. Your appreciation means the world to us! - Kim"
Legendary Foundations Sessions
November 7, 2024
"Excellent work by Emmanuel Richmond and the entire team with Kim Mays"
"Thank you for the wonderful five-star review! We're so glad to hear that Emmanuel and the entire team, provided excellent service. We truly appreciate your feedback and look forward to serving you again in the future! -Kim"
Courtland Bullard
November 1, 2024
"My Name is Courtland and i had the pleasure of working with Ms/Mrs. Adasha Brown who was very patient and kind when it came to customer service and answering all of my questions regarding my coverage on all of my vehicles. I highly recommend this firm for all of your insurance needs and be sure to ask for Adasha Brown she is Awesome. don't believe? Dont take my word for it go see for yourself."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Media One
October 29, 2024
"My experience was great. Adasha was patient, informative and very professional with my policy review. All of my questions and concerns were answered. Thank You very much. I greatly appreciate the service. Sincerely Ms. Ingram"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Aminali Haijulikani
October 24, 2024
"Agent Jamal Lee assisted me with my policy. He was thorough in going over all my options to get the best rate. He was very professional and made me feel well informed throughout our interaction. Many thanks!"
"Thank you for your fantastic review, Aminali! We're delighted to hear that Jamal was thorough and professional in assisting you with your policy. Your feedback is greatly appreciated, and we're here to help anytime! -Kim"
Eric Carswell II
October 23, 2024
"Spoke with Mr. Tony Jamal Lee. He was professional, courteous and took time to explain the policy information to me!!!! Thank you sir!!!"
"Thank you so much for your kind words, Eric! We’re thrilled to hear that Jamal provided you with such a positive experience and took the time to explain everything clearly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! -Kim"
Arielle Stroud
October 21, 2024
"Jazmine Clark did an amazing job. She is very knowledgeable and did an excellent job at answering all of my questions. Due to my exceptional customer service experience, I would recommend anyone that needs Insurance coverage and or rental insurance to definitely try State Farm ."
"Thank you for your fantastic review, Arielle! We’re so glad to hear that Jazmine provided you with exceptional service and addressed all your questions. Your recommendation means a lot to us, and we appreciate your trust in us for your insurance needs! -Kim"
cynthiababypie
October 21, 2024
"I worked with Victoria, she was so polite and patient with me during the entire process. And the rates were by far the cheapest for the coverage I needed."
"Thank you for your wonderful review! We're delighted to hear that Victoria's politeness and patience made your experience enjoyable, and we're glad you found great rates for your coverage. Your satisfaction is our priority, and we look forward to assisting you again! -Kim"
tray head
October 21, 2024
"I was very pleased with Jasmine. She gave me all the information I needed and was very nice and patient with me. Thank you again"
"Hi Tray! Thank you so much for sharing your experience with Jasmine! We're thrilled she could assist you with all the information you needed and that her patience positively impacted you. We appreciate your kind words and look forward to serving you again! - Kim"
Fradrica Henderson
October 16, 2024
"I want to say Thanks to Jazmine Clark for helping me with my renters insurance, she’s very detailed and informative and will answer any and all questions you may have. I was about to try a different company but thanks to Jasmine and her professionalism I decided to go with State Farm, again thanks Jazmine and I will be sure to send people your way."
"Hi Fradrica! Thank you so much for your kind words! Jazmine is truly dedicated to providing detailed and informative assistance, and we're thrilled to hear she made your experience exceptional. We're grateful to have you with us and appreciate your support in spreading the word! - Kim"
Kiera Karlin
October 14, 2024
"The agents over at Kim Mays State Farm are kind, caring, and on top of things! Kia, Adasha, and Jamal specifically are all wonderful and always super helpful. Definitely one of the best insurance agencies out there!"
"Thank you for the fantastic feedback, Kiera! 😊 We're so glad to hear that Kia, Adasha, and Jamal have made such a positive impression. Our team at Kim Mays State Farm always strives to provide caring and attentive service. We appreciate your support! -Kim"
Aneida Turner
October 14, 2024
"Ms. Kia, where do I start! My experience was great. She helped me with reinstatement of my policy. Her customer service was comforting. I felt like I was speaking with a family member. Although we never met I hope to meet her one day. Her expertise and her immediate response to assist stood out. I give her 5 stars. Aneida T"
"Wow, thank you for the kind words, Aneida! We're thrilled to hear that Ms. Kia made you feel right at home and provided the support you needed. It's experiences like yours that make us proud of our team. We'll definitely share your kind words with her. Thanks for choosing Kim Mays State Farm Agent! -Kim"
Sharia Davis
October 14, 2024
"Ms. Brown was very helpful. Upon answering my call, she was very patient with my questions regarding my car/home insurance. She provided me with several options to lower/change rates. Instantly, she helped me save $30-$40 monthly on my car insurance. I am very grateful for her assistance and customer service. 💕"
"Thank you for the review, Sharia! We're so glad Adasha could assist you and help you save on your auto insurance. We strive to provide the best service, and your feedback means a lot to us. Thank you for sharing your experience with our team! -Kim"
Zaviar Davis
October 11, 2024
"Eboni Law was an Excellent agent and did everything in her power to get me the cheapest rate possible, the best agent at state 👌"
"Thank you so much for sharing your experience, Zaviar! We're delighted to hear that she went above and beyond for you. If you ever need assistance in the future, we're here to help. Thanks for choosing Kim Mays State Farm Agent! -Kim"
Okeabria Mangham
October 11, 2024
"Victoria Burden was a pleasure to work with. When searching for policies, you would like the ease of knowing that the agent and their staff are always readily available and knowledgeable. Each question I asked Victoria she responded very professionally. She was able to offer me the right plan tailored for my family and I. I can rest well now knowing that my family will be covered if anything happens. Thanks again Victoria! You’re a gem! I look forward to seeing your name on a State Farm door one day!"
"Thank you so much for your kind words! We’re thrilled to hear that Victoria provided such a positive experience and helped find the right plan for your family. Your feedback means a lot, and we’re glad you feel confident knowing your family is well protected. If you need any further assistance, we’re always here to help. Thanks again for choosing us! -Kim"
Dominique Danielle Lifestyle
October 10, 2024
"Excellent service! Very responsive and proactive."
"Thank you so much for your kind words, Dominique! We truly appreciate your feedback. Providing excellent service and staying proactive are top priorities for us, and we're glad to hear that your experience reflected that. If you need anything else, don't hesitate to reach out!"